State Farm® Insurance Agent Daniela Melendez

"Hi Isaiah, Thank you for your feedback. We acknowledge that an error occurred during the underwriting process, and Danielle was actively working to resolve it at the time. When you visited our office, multiple apologies were extended to you, which was witnessed by everyone present. When you and I spoke, I was in the process of reviewing the notes on your file to determine how best I could assist. I also explained that my most experienced team member had been handling the matter, which is why I wasn’t initially aware that further involvement from me was needed. As I mentioned in my follow-up email—which I encourage you to share in full—I clearly expressed my willingness to step in and assist you personally, as I do for all of my customers. However, once the conversation escalated to name-calling and threats, I made the decision to end our communication. The safety and well-being of my team must always come first. I also want to note that this is the second review you've left regarding the same matter, and unfortunately, the previous one included inappropriate language. We are always open to constructive feedback and committed to helping our clients, but we must also maintain a respectful and safe environment for our staff. Thank you, Daniela Melendez"

"Hi Isaiah, Thank you for your feedback. We acknowledge that an error occurred during the underwriting process, and Danielle was actively working to resolve it at the time. When you visited our office, multiple apologies were extended to you, which was witnessed by everyone present. When you and I spoke, I was in the process of reviewing the notes on your file to determine how best I could assist. I also explained that my most experienced team member had been handling the matter, which is why I wasn’t initially aware that further involvement from me was needed. As I mentioned in my follow-up email—which I encourage you to share in full—I clearly expressed my willingness to step in and assist you personally, as I do for all of my customers. However, once the conversation escalated to name-calling and threats, I made the decision to end our communication. The safety and well-being of my team must always come first. I also want to note that this is the second review you've left regarding the same matter, and unfortunately, the previous one included inappropriate language. We are always open to constructive feedback and committed to helping our clients, but we must also maintain a respectful and safe environment for our staff. Thank you, Daniela Melendez"

"Thank you for the kind words, Alma. We are so happy Brenda was able to assist you in such an excellent manner. Thank you for choosing our agency."

"Thank you for the kind words, Mohamed. We are so happy our team was able to assist you in such an excellent manner. Thank you for letting up keep you, and your Tesla, properly protected."

"Thank you for the kind words, Oria. We are so glad our team was able to assist you. Thank you for choosing our agency."

"Thank you for your wonderful review! We're thrilled to hear Brenda provided such excellent service and helped you save money on your car insurance. Your kind words mean a lot, and we're grateful to have you as part of the State Farm family. If you need anything in the future, don’t hesitate to reach out!"

"Thank you for the fantastic feedback! We’re so pleased to hear that Daniela and the team have been able to meet your needs efficiently. Your recommendation means a lot to us, and we’re here whenever you need us!"

"Maryelis, Thank you for your kind words! We're thrilled to hear that despite the years of waiting, you've finally become a customer and experienced such attentive and kind service throughout the process. We're happy to have you with us! 😊"

"Thank you so much for your kind words! 🌟 We're thrilled to hear that Daniela was able to assist you efficiently with securing your homeowners insurance. Providing quality service in a timely manner is our top priority, and we're glad to know we could make the process smooth for you. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Daniela Melendez-State Farm® Agent! 🏡✨"

"Thank you for your kind words! 🌟 We're delighted to hear that Brenda provided you with excellent service. ¡Gracias por tu comentario! Nos alegra saber que Brenda te brindó una excelente atención. 😊 If you need anything else, we're here to help!"

"Thank you for your kind review! We're delighted to hear that you received excellent service and found the information well-explained. Providing clear and helpful information is a top priority for us. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us! ¡Gracias por su amable reseña! Nos alegra saber que recibió un excelente servicio y que la información fue bien explicada. Proporcionar información clara y útil es una de nuestras principales prioridades. Si tiene más preguntas o necesita más asistencia, no dude en ponerse en contacto con nosotros. ¡Agradecemos su confianza en nosotros!"

"Thank you Daniel, so much for your kind words! We truly appreciate your feedback here at Daniela Melendez - State Farm Agency."

"Celina, Thank you for the great review! We love to help all of our customers when it comes to their insurance needs! "

"Brenda, thank you so much for the 5-star review! Here at Daniela Melendez- State Farm we appreciate helping all of our customers with their insurance needs."

"Thank you for your kind words, we're thrilled to hear Brenda provided you with helpful and friendly service."

"Thank you, Lemisse! We're thrilled you had such a positive experience with Brenda. Your satisfaction is our priority, and we appreciate your recommendation!"

"Thank you, Magyfred! We're so glad to hear you had a great experience with Brenda. - Daniela "

"Thank you, Maria! We appreciate your feedback."

"Thank you, Brianne! We're thrilled to hear Sebastian provided you with amazing service and a great quote promptly. We appreciate your feedback. - Daniela"

"Ana-Maria, thank you for taking the time to leave a 5-star review."

"Thank you for your 5 star review, Victor! We're glad to hear that she provided clear explanations and answered all your questions thoroughly. We strive to offer multilingual support whenever possible to better serve all our clients.- Daniela"

"Thank you Chris, for your kind words! We're delighted to hear about your positive experience with Ms. Brenda. Her professionalism, dedication, and informative approach truly make a difference."

"Thank you for trusting us with your insurance and financial needs. We appreciate you!"

"Thank you Jonathan, for taking the time and leaving an awesome review. "

"We're thrilled to hear that you're happy with the attention you've received! Thank you Liliana, for your kind words about our excellent work team."